Pinnacle is a brand with 25 years of experience in the gambling industry. Originally launched as a sportsbook in 1998, the company went through a rebranding and strengthened its position on the market by expanding to casino gaming. In recent years, the brand has acquired licences from several reputable jurisdictions, including the Alcohol and Gaming Commission of Ontario (AGCO). However, we’ve only seen the company’s online sportsbook operate under this permit.
Canadians who are interested in the operator’s casino games can find them on Pinnacle’s international site. The operator features more than 2,500 titles suited to different player preferences, such as top-selling slots, live dealer casino classics by Ezugi and Evolution, and table games with original concepts, like Vinnie Jones blackjack and roulette. Sadly, none of these are available in demo mode for unregistered casino visitors.
Players might be discouraged from coming back to the platform due to a small number of promotions aimed at registered members and the absence of a loyalty program. On the bright side, the casino does offer special live casino deals, which are not common at other casinos.
Finally, while the mobile casino is operational, a standalone mobile app would be a big hit with users who want to play on the go.
Tom Wilson, Editor
Bonus and Promotions
Pinnacle Casino Welcome Bonus
Pinnacle welcomes new casino players with up to 200 free spins on Sweet Bonanza. Players need to make a deposit and place a wager on any slot game during their first day on the platform to activate the welcome deal. This so-called first day starts from the moment you place your first-ever bet on any RNG or live casino game. The minimum total bet for bonus activation is $25 or a currency equivalent, and the allocation of free spins is as follows:
- Bet amount between $25 and $49 — 10 free spins
- Bet amount between $50 and $199 — 50 free spins
- Bet amount between $200 and $499 — 100 free spins
- Bet amount of $500 and higher — 200 free spins
The free spin value is capped at $0.20, and the welcome bonus will appear on players’ accounts within 48 hours. Most importantly, the spins are free from wagering requirements and can be used within a week of being credited.
Other Promotions
Pinnacle casino players have access to several other promotions besides the welcome offer:
- The Casino Cup — Pinnacle regularly offers exclusive time-limited Casino Cup tournaments, which give players a chance to win cash prizes and free spins. In most cases, you qualify for this promotion by playing select casino titles and placing high on the leaderboard. The games you can play as a part of this special offer are listed in a separate tab in the casino lobby.
- Bet and Get — Bet and Get is activated through the Pinnacle sportsbook, but the reward can be redeemed on the casino’s page. Place a qualifying pre-match or live bet on certain events, and you’ll receive $10 worth of free spins.
- Monthly, weekly, and daily prizes — Among Pinnacle’s promotions for registered users, you can often find Drops & Wins prize drops, weekly slot tournaments, and many other recurring bonus deals.
- Live casino deals — Playing live casino games at Pinnacle can bring you substantial cash prizes. To get the reward, you must meet the casino’s conditions during the chosen promotional period.
Loyalty Program
At the time of writing this review, Pinnacle had no loyalty program for casino players from Canada. Hopefully, this situation will change once the operator launches the casino on its official platform supported by iGaming Ontario.
Security and Fairness
Pinnacle has officially entered the Canadian gambling market with its online sportsbook licensed by the AGCO. Unfortunately, the new .ca platform still doesn’t offer casino games to Canadian players. Nonetheless, Pinnacle Casino is accessible to Canadians under the .com domain, but only if they aren’t residing in Ontario. This site uses the licence of Ragnarok Corporation N. V. (issued by the Government of Curacao) to offer its casino games worldwide.
The operator ensures the safety of players’ data by utilizing industry-standard organizational and technical measures. For instance, there’s a secure upload tool for players to use when sending personal documents to verify their accounts. Also, Pinnacle games are tested for fairness and randomness by eCOGRA, and historical records of the operator’s RTP values can be found on the agency’s website.
Banking
Banking Method
Deposit
Withdrawal
Bank Wire Transfer
Diners Club Credit
Discover
eCheck
InstaDebit
Interac
Maestro
MasterCard Credit
Paysafecard
Visa Credit
Neosurf
Payz
iDebit
Bitcoin
AstroPay Card
Litecoin
MuchBetter
Tether
MasterCard Debit
| Banking Method | Deposit | Withdrawal |
|---|---|---|
 Bank Wire Transfer |
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 Diners Club Credit |
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 Discover |
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 eCheck |
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 InstaDebit |
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 Interac |
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 Maestro |
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 MasterCard Credit |
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 Paysafecard |
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 Visa Credit |
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 Neosurf |
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 Payz |
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 iDebit |
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 Bitcoin |
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 AstroPay Card |
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 Litecoin |
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 MuchBetter |
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 Tether |
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 MasterCard Debit |
Support
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24/7 |
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[email protected] |
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Live chat available |
Player Feedback
Players’ feedback about Pinnacle mostly revolves around one issue — account verification. While identity and address verification is mandatory in most online casinos, Pinnacle members claim the process on this site is complicated and time-consuming. Apparently, the casino requires them to upload several documents before it approves their details and lets them withdraw their winnings.
The other aspects of this gambling site appear fine from the players’ perspective. Once the account has been verified, all payments are processed smoothly.
Games at Pinnacle Casino
If you want to try any of these games out, we’ve collated free demo versions of them for you to try below before attempting to play for real money. Note: Live dealer games are unavaiable to trial for free:
Games Global
Liquid Gold
Try this game
Games Global
Boogie Monsters
Try this game
Games Global
Beach Babes
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Games Global
Isis
Try this game
Games Global
Dolphin Coast
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Games Global
CashOccino
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Games Global
Summer Holiday
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Games Global
Tiger's Eye
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Games Global
Treasure Palace
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Games Global
Voila!
Try this game
Pragmatic Play
Diamonds Are Forever
Try this game
Games Global
Sterling Silver
Try this game
Games Global
The Grand Journey
Try this game
Games Global
Tiger vs. Bear
Try this game
Games Global
Playboy
Try this game
Play'n GO
Royal Masquerade
Try this game
Endorphina
Minotaurus
Try this game
Endorphina
Macarons
Try this game
Endorphina
Retromania
Try this game
Endorphina
Sparkling Fresh
Try this game
Pinnacle has combined games from Pragmatic Play, Play’n GO, Evolution, Playson, Yggdrasil, and several other software providers to create a library of more than 2,500 casino titles. Video slots make up the majority of the casino’s portfolio, but there are other game types as well, including table games, live dealer options, video poker, bingo, keno, and scratchcards.
Slots and Jackpots
With its portfolio featuring over 2,000 slots, Pinnacle is bound to keep you entertained for quite some time. You can go straight to the Megaways section or open the Slots page and choose between jackpots, Drops & Wins, and other slot games. Some of the top titles are:
- Gates of Olympus
- Book of Dead
- Sweet Bonanza
- Vikings Go Berzerk
- Fire Joker
RNG Table Games, Scratchcards, and Bingo
The Table Games section is larger than what you usually see in online casinos. Pinnacle has added some unique titles, such as Vinnie Jones Blackjack and Vinnie Jones Stories Roulette. The celebrated actor/former soccer player will take the role of a croupier and make these RNG casino games look more realistic.
Additionally, Pinnacle’s page with casual games offers various bingo, keno, and video poker titles, as well as a couple of simple games like Solitaire and Super Wheel.
Live Dealer Games
Pinnacle Casino live dealer games mostly come from Ezugi and Evolution Gaming. Some of the titles include Fortune Baccarat, Football Studio Roulette, Power Blackjack, and game shows like Crazy Coin Flip.
Mobile Casino
You can use any browser to play Pinnacle Casino games on your mobile device. The operator still doesn’t have a native mobile app, but it should consider launching one, as the site looks a bit outdated on the small screen. Certain pages, such as those with many games, may also take longer to load.
Final Thoughts
So far, Pinnacle’s expansion to the regulated Canadian iGaming market has included only its online sportsbook. Still, those interested in the operator’s casino content can access its international site from anywhere in Canada, except for the Province of Ontario.
The casino offers some unique games and has a good selection of slots. It also features generous daily, weekly, and monthly promotions for new and existing players. Hopefully, Pinnacle will also submit a casino license request to the AGCO soon so that players from all provinces can enjoy all its perks.
FAQ
Is Pinnacle Casino regulated by the AGCO?
Pinnacle has acquired the AGCO licence but has only launched a sportsbook site in Canada so far.
Does Pinnacle Casino accept Canadian players?
Pinnacle accepts Canadian players on its international platform. However, Ontario residents can’t join the casino, as stated in the operator’s terms and conditions.
Can I play games in demo mode before joining Pinnacle?
No, you can’t. Pinnacle won’t let you play its games in demo mode before you join the site.
Author: Tom Wilson
Chief editor and creator, Tom drives the direction of CanadianCasinos.ca with the goal to provide the best and most honest resource for online gambling enthusiasts in Canada