Spin Palace

Website URL www.spinpalace.com
Founded 2001
Software Microgaming
Payout 95.2%
Bonus Amount $1000 Total Welcome Bonus
Games: 600+ Microgaming Games
Mobile: iOS, Android, Blackberry
High Rollers: Loyalty Club

The Expert's Opinion:
Spin Palace casino has been a favorite with Canadians since its launch in 2001, a credit to its commitment to doing the important things consistently right – big welcome bonus, large choice of games, responsive customer support and loyalty program. An online casino wouldn’t survive without creating some multi-millionaires and Spinpalace has done just that via its Microgaming progressive slots. Simple 3 reel slots or a few hands of blackjack more your thing? Spin has got that covered too with a library of over 400+ games – read our Spin Palace casino review below for more details or click here to start playing  Tom Wilson, Editor
 

Security and Fair Play

Secure CasinoWhen choosing an online casino to play out you want to be rest assured that you’re playing at a serious accredited, legalized outfit and not some fly-by-night operation.

License: Spin Palace operates on a class license 1 from the Malta Gaming Authorities one of the most reputable e-gaming authorities.

eCogra Certified:  Spin Palace is eCogra accredited with its payout reports accessible on the site (indicating 96.3% payout for slot games and 97.5% for table games).

Financial Transactions: All online transactions (i.e depositing of money) are secured by SSL technology.

 

Banking

TypeDeposit Withdrawal
visaYY
Mastercard CasinoYY
echeck casinoYY
Entropay CasinoYY
Eco CasinoYY
Clickandbuy CasinoYY
ezipay casinoYY
iDebit CasinoYY

Support

Support Hours24/7
Support Phone1-877-710-8016
Support Live ChatOn Site
Support Mailsupport@spinpalacecasino.com

Client Feedback

One of the oldest online casinos along with 888 Casino there was a lot of chatter from players’ on the casino forums.


Positive:

We found the following positive feedback

  • Good pay-outs on slot games (especially 3 reels games)
  • Gets new Microgaming game releases immediately
  • Quick identity  verification for withdrawals


Negative:

On the forums we found the following complaints

  • Too many promotional emails (possible to opt-out from)
  • Difficult to progress through levels on loyalty program
  • Slow support on email (other methods are preferred)

The player feedback seemed to show that the vast majority of players enjoyed their gaming experience at Spin Palace. Negative feedback really seemed to center on their slightly ‘aggressive’ emailing which is very easy to opt out from and the difficulty of reaching the higher levels on their loyalty program.

Welcome Bonus

Spin Palace Canada offers a potentially large $1000 sign up offer for new players, it’s a 3 stage match bonus set up as follows:

First DepositSecond DepositThird Deposit
✓100% match bonus up to $250
✓25% match bonus up to$300
✓50% match bonus up to $450

 Required Deposit: To get the maximum sign-up offer you’d need to deposit $2350 a match return of 45%
Small print: Wagering requirements of x50 

Spin casino recently increased its play-through or wagering requirements to x50 of the bonus. So a first deposit bonus of $250 will need wagering of $12,500 in order to be able to claim the deposit. This increase from x40 to x50 is significant but at least the wagering only applies to the bonus and not the bonus + deposit like some other sites. Slots and parlor games contribute 100% to the play-through requirements, roulette games and all blackjack except classic contribute 20% 


Bonus in practice: What does this mean in practice? On your first deposit if you deposit $125 then you’ll get a bonus of $125, but if you deposit $300 then you’ll still get $250. On your second deposit as an example, a $200 deposit will give you an added $50 bank roll whilst on your third deposit you’ll have to deposit $900 to get the full $450.


Preferred Payment Bonus: Other than the main match bonus Spin Palace often offers special bonuses for preferred payment methods. For example at the time of writing they’re offering a 10% bonus for players depositing with eCheck


Bonus Sum Up: This bonus offers smaller and one-time depositors  a nice straight forward 100% match on their first deposit, whilst ‘whales’ or at least players with a big bankroll can get a large $1000 bonus if they make the maximum deposits over the three stages. The downside is the x 50 wagering on the bonus (10 more than the industry average). Canadians seeking a similar Microgaming casino with smaller wagering can try Royal Vegas.

 

Games Overview

Spin Palace is powered by Microgaming an industry leader and byword for quality in online casino software. As a long standing partner to Microgaming Spin Palace gets new game releases straight away so no waiting around when that new blockbuster video slot is released.

Slots: Slots players are well served at Spin with over 300 different titles on offer with all the slot game categories covered – 3 reels, 5 reels, video slots, mega spin slots to Microgaming’s famous linked progressive jackpot games. Avalon 2, Thunderstruck and Hitman feature prominently but I also had some fun on their old school fruit machine games Pub fruity and Joker 8000.

UPDATE: One lucky winner from Australia hit the mega jackpot on The Dark Knight winning a staggering $10, 423, 645


Roulette & Blackjack: Whilst offering a smaller selection than their slots games, table and other game players are still spoilt for choice. Roulette players can choose from the main American, European and French roulette variants whilst their multi-wheel roulette games with 8 simultaneous spinning tables offer a quirky alternative.

Blackjack is known for its low house edge and players wanting to capitalize on this can choose from over 30 different types of games whilst there’s also an abundance of video poker machines.  Their games offering is rounded off by 53 other games including scratch cards, bingo, sic bo and pai gow poker


Live Casino: All the table games offer great visuals but for those players wanting the true Las Vegas Caesars Palace experience can just click through from the lobby to the Spin Palace live casino where they’ll be able to play baccarat, blackjack and roulette with real live dealers powered by Evolution gaming. I played a few hands of blackjack on the live casino and it offered a truly seamless real life experience – recommended! Spin Palace’s casino game selection is rounded off by 53 other games including sic bo, scratch cards, poker game variations and the weird but yet quite wonderful bunny boiler dice game.


Unique Games: Spin Palace has a unique offering of games which aren’t easy to come by. Games  like Red Dog Poker, Money Wheel or Casino War are readily available and add a lot to players who are on the lookout for games other than slots, roulette and blackjack.


How to Play: Spin Palace offers two main ways to play the games via its Spin Palace download casino or by the Spin Palace flash casino. The download casino is the main route to play. Simply click the download now button and you will be guided through the very simple process to install their software. The download casino has a slightly larger range of games, but the instant play flash casino where you can play the games directly through your browser still offers more than enough for more players.

Mobile Casino

mobile casinoThe Spin Palace mobile casino was recently upgraded and now iPhone/iPad, android and blackberry users can all play via their mobile device.

iPhone: I’m an iPhone user so I typed the Spin Palace URL into my Safari browser and was met by a very responsive browser based site. After logging in using the same account details I set up on my desktop I saw the familiar casino lobby only apportioned to mobile. The range of games on the handset casino is of course less than you’ll find on your PC or Mac but still more than enough for when playing on your ride home from work etc. There are over 50 video slots (including hitman and Avalon II) to choose from and 8 table games. I played a few spins on roulette and the gameplay and visuals was as good as when playing from my PC.

Android: Android users whether playing from their Samsung, HTC smartphone etc have a slightly different path to playing on their phone. After typing in the site URL you’ll see 3 apps for tomb raider, mermaid millions and blackjack, you then click on one of these apps to be directed to the android marketplace where you can download the game to your device.

Promotions

Loyalty Program: Spin Palace offers a loyalty program. where every 10 Euros wagered gives you one loyalty point, with 1,000 club points giving you $10 in free casino credits.  There are 6 levels in the loyalty program from blue the entry level through to prive. Each level gives you bigger benefits from personal account managers to access to exclusive competitions

Similar to their welcome bonus games have different point contributions – slots again are favored contributing 100% with classic blackjack contributing just 2%.

VIP Program: The Spin Palace VIP program is invite only from the VIP team but as a minimum you need to have earned 150,000 loyalty points and deposited at least $10K. As a VIP player you will be invited on luxury holidays (Phuket, the Bahamas) with a select group of other VIP players, enjoy customized bonus offers and faster withdrawals as well receive tickets to worldwide sporting events.

Conclusion

A large welcome bonus albeit with high wagering demands, 500+ games, large selection of payment methods and a stellar long standing industry reputation – as mentioned these are the big ‘no frilly’ things which Spin Palace has delivered with time and again. Players looking for slots from different software companies will be better off choosing from a newer casino, but Canadians looking for a strong Microgaming site will be well served by Spin Palace.